Great Service
I would like to thank Brayden for coordinating the installation of my new roof. He was very responsive and provided follow up and communication throughout the process He made the process simple.
Excellent Service
I am writing to provide my highest recommendation for Brayden Carter as a sales representative at Feazel Roofing. It is a pleasure to speak to Brayden’s outstanding qualities and the excellent service he provided throughout the process of getting our roof replaced. Brayden is a highly trustworthy individual who consistently followed through on every promise he made about our roof. From the beginning, he was transparent and diligent, ensuring we understood every aspect of the project. Throughout the entire project, Brayden guided us step by step, providing clear explanations and answering all of our questions. His attention to detail and made the roof claim process not only easy but also stress-free. Additionally, we had a very narrow timeframe to get our roof completed, and Brayden worked tirelessly behind the scenes with the production team to ensure we met our deadline. On top of his professional expertise, Brayden’s positive attitude an and upbeat demeanor made me look forward to working with him. He was always pleasant to communicate with, which helped make a challenging situation with an insurance claim much smoother. I would not hesitate to work with Brayden again and highly recommend him for any roofing project. His professionalism, attention to detail and customer service make him an asset to Feazel Roofing, and I am confident he will deliver the same exceptional service to others.
Excellent follow up
When our roof was damaged last fall from a severe hail storm, several other roofing companies were unsuccessful working with our insurance company to get it approved. A friend of ours connected us with Bill Applegate, your salesman, and we could not have been more satisfied with his level of service! Bill took the time to walk us through the process, explaining the many tactics insurance companies use to discourage homeowners from pursuing a roof replacement. He was very knowledgeable of consumer protection laws and our rights as a homeowner and assured us that our roof qualified for a complete replacement by our insurance company. Bill took the lead in working with our claims agent and insurance inspector, and when they only approved patching the roof, Bill followed up with the insurer to hold them accountable for what they were responsible for which was a complete roof replacement! We couldn't be happier with our roof, but without Bills knowledge and expertise, we would not have known what we were entitled to and would have settled for so much less!
Excellent Service
Brayden Carter was outstanding in terms of working with us to get our roof replaced due to wind damage. Our insurance company denied the claim because the adjuster said there was no wind damage. We were able to get another adjuster who worked with Brayden over a six-month period and finally agreed that we had wind damage. Brayden had taken photos and was onsite when the adjuster came to inspect the roof. The adjuster wanted us to use singles that were out-of-date and not compatible with our existing roof. Brayden obtained a sample of the shingles that the adjuster wanted us to use and demonstrated that the shingles did not match our roof. The insurance company finally settled our claim for wind damage, and we were able to have a new roof installed. I cannot say enough about how hard and thorough Brayden was in working on our claim for wind damage. If it were not for Brayden, I believe that we would still be fighting with our insurance company over the claim. Feazel Roofing installed a new roof for us in one day and they did excellent work. Brayden stopped by after the work was completed to make sure that we were satisfied with our roof replacement. I am happy to recommend Brayden Carter and Feazel Roofing for anyone who needs a roof replacement. George and Sharyl Kaitsa
Very happy.
My husband and I are very happy with the job that Feasel roofing did for us. Brayden Carter handled everything very professionally from start to finish and did all negotiations with our insurance company. I highly recommend Feasel and Brayden Carter.
Great experience
Brayden Carter was assigned to work with us fixing damage in our roof. He was very professional and great at communicating with us and the insurance company. He was very skilled at driving the process forward and ensuring things were completed on time and to our entire satisfaction.
Excellent Service
We highly recommend Feazel Roofing. They will take on the insurance agencies for your coverage. Brayden Carter was informative, polite, and professional. He and his crew did an outstanding job for our family.
Fantastic Experience
I love my new roof and the whole process couldn’t have gone smoother. Brayden Carter took care of every detail and even negotiated with my insurance company on our behalf..I highly recommend Feazel roofing .
Excellent from start to finish
We had our roof replaced as part of a hail insurance claim. From the consultation with Brayden, to communicating with the insurance company, to installation, the process was simple & everyone we worked with was responsive, professional & helpful. We highly recommend!
Great service
I had the pleasure of working with Brayden Carter to have our roof replaced. He was attentive and informative throughout the process. Everyone I spoke with at Feazel was very kind and easy to work with!
